Effective Date: 10th Aug 2025

Welcome to Arles Services Solutions LLC. These Terms & Conditions govern your use of our website, booking system, and services. By accessing our website or engaging our services, you agree to comply with these terms.

If you do not agree, please do not use our website or services.


1. Services Provided

Arles Services Solutions offers:

  • Beauty & Wellness Services (mobile beauty, skincare, wellness treatments)

  • Cleaning Services (residential, commercial, deep cleaning, and sanitization)

  • Creative & Media Services (live streaming, content creation, event production)

  • Wholesale, E-commerce, and Consulting solutions

Service details, prices, and packages are provided on our website or in written quotes.


2. Bookings & Appointments

  • Bookings can be made via phone, email, or our website.

  • Appointment confirmations are subject to availability.

  • For mobile services, clients must provide accurate location details.

  • Any changes to bookings must be communicated at least 24 hours in advance.


3. Payments

  • Payments can be made via cash, bank transfer, or approved digital payment methods.

  • Some services may require advance payment or deposit.

  • All prices are in UAE Dirhams (AED) unless stated otherwise.


4. Cancellations & Refunds

  • Cancellations made less than 24 hours before the appointment may incur a cancellation fee.

  • Refunds are issued only for services not rendered due to company-related issues.

  • Deposits for large events or projects are non-refundable unless otherwise agreed in writing.


5. Client Responsibilities

  • For beauty and wellness services, clients must inform us of any allergies, medical conditions, or skin sensitivities before treatment.

  • For cleaning services, clients must ensure safe access to the premises.

  • For event and creative services, clients must provide required materials, approvals, and cooperation to meet deadlines.


6. Service Limitations

We reserve the right to refuse service if:

  • The environment is unsafe or unhygienic.

  • The client behaves inappropriately or disrespectfully toward staff.

  • The service requested is outside the scope of our offerings.


7. Intellectual Property

All content on our website — including text, images, videos, and branding — is the property of Arles Services Solutions LLC and may not be copied or used without permission.


8. Liability Disclaimer

  • We take utmost care to provide safe and professional services.

  • However, we are not liable for any indirect, incidental, or consequential damages arising from service use.

  • Clients are responsible for their personal belongings during our service provision.


9. Marketing & Promotions

By agreeing to our Privacy Policy and inquiry form consent, you allow us to send you marketing and promotional messages. You can opt out anytime.


10. Changes to Terms & Conditions

We may update these Terms & Conditions without prior notice. The latest version will always be posted on our website with the updated effective date.


11. Contact Information

For questions or concerns about these terms, please contact:

Arles Services Solutions LLC
📍 Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, UAE
📞 +971 58 573 2779
📧 info@arles.ae

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